Refund Policy
Last updated: June 8, 2026
Overview
This Refund Policy explains how cancellations, refunds, and billing disputes work for paid ToolYour subscriptions. By purchasing a paid plan, you agree to this policy in addition to our Terms of Service.
Billing & payments
Paid subscriptions are billed on a recurring basis as shown on our Pricing page. Charges appear on your statement under ToolYour or our authorized billing provider. You will receive a receipt by email after each successful payment. If you have questions about a charge, contact us before disputing it with your bank.
Monthly subscriptions
Cancellation
You may cancel a monthly subscription at any time from your account dashboard. After cancellation, you retain access to paid features until the end of the current billing period. Your plan will not renew unless you subscribe again.
Refunds
Monthly subscriptions are generally non-refundable once the billing period has started. If you were charged in error, charged twice, or did not receive the service you paid for, contact us within 14 days of the charge and we will review your case.
Annual subscriptions
14-day satisfaction period
If you purchase an annual plan, you may request a full refund within 14 days of the initial purchase, provided you have not substantially exceeded the usage limits of your plan during that period.
After 14 days
After the 14-day period, annual plans are non-refundable for the remainder of the term. You may cancel renewal so that the plan does not auto-renew at the end of the year.
Non-refundable situations
We do not provide refunds when:
- The account was terminated for violation of our Terms of Service
- A refund request is made after the applicable refund window has passed
- The charge relates to usage or overages clearly documented in your dashboard
- You simply changed your mind after substantial usage on a monthly plan
How to request a refund
To request a refund or report a billing issue, email us with your account email, the date of the charge, and a brief description of the issue. We aim to respond within 3–5 business days.
Payment disputes
If you have a billing concern, please contact us first so we can help resolve it. Filing a dispute with your bank or card issuer without contacting us may delay resolution and can result in temporary suspension of your account while the matter is reviewed.
See also: Terms of Service · Pricing · Privacy Policy